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    How many licenses do we need

    That is correct. You have the option to use the "Normal" copy which uses SMB. In that case, nothing needs to be installed on the destination. If you have millions of small files or copying across WAN connections, then you could explore the enterprise edition which offers another method to copy...
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    Copy open files

    Purchasing has done, Thanks for trusting us
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    Copy open files

    Hi LoriX Welcome to the community - Yes, Gs RIchcopy 360 can Copy open and locked files due to its full integration with Volume Shadow Service (VSS). - Both Standard and Enterprise version support copying open and locked files. - For more info, please check our Admin Guide...
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    Migration off NAS/SAN

    Hi rcopithorne Welcome to the community Good question. You do not need to install it on every source and destination. It is recommended you install it on the source if the source is "windows". This would give you the best performance and ability to copy open and locked files. However, if your...
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    Progress Queued

    Hi Flemming, Welcome to the community Kindly check if the jobs are running as a service, then make sure that the service for GS RichCopy 360 service is running. If the service is running, kindly email us support@gurusquad.com to open a ticket and one of our support team would then reach out...
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    progress or details screen

    Hi ElizabethJacob We hope to be the best as you think :) , - Progress Screen : When a job is in a running state, you can click the progress bar next to the running job or click the Progress button at the bottom-left side part of the window to see the full details regarding the job’s progress...
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    Integration with office 365

    Hi PoleHanderson, Welcome to the community We appreciate your confidence in our software, We are already working on this feature and for more details in terms of timing, please PM us and we will keep you updated :). -Alex
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    updated data

    Good news, we are in your service 24/7 :) - For RTA agent, you find the full details here in our Admin Guide https://www.gurusquad.com/GS_RichCopy_360_Admin_Guide.pdf -Alex
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    updated data

    Dear KingstonUK A feature like Byte level replication available in the Enterprise version and as I mentioned before that it allows you to transfer just the changed data in a file when synchronizing, instead of the entire file which resulting saving bandwidth especially when dealing with large...
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    updated data

    Hi KingstonUK, Welcome to the community Gs RichCopy 360 can copy more than 40 million files and folders with more than 1PB (1000TB) from server to another without any errors or crashes as per many clients who use Gs RichCopy 360. The Enterprise version of Gs RichCopy 360 has a great feature...
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    Long path name message while transfer data

    You are welcome and we are in your service 24*7 - Alex
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    transfer large size data(14 TB)

    This is also good news, we are in your service 24*7 - Alex
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    transfer large size data(14 TB)

    Good news, I am really glad that your problem was solved ✊?. Alex
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    transfer large size data(14 TB)

    kindly feel free to contact us any time and I would like to add this link for more info about the Gs Richcopy 360 standard and the Enterprise https://www.gurusquad.com/featurecompare -Alex
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    transfer large size data(14 TB)

    You are welcome ? For Purchasing, please visit our site https://www.gurusquad.com/ . Our Technical Support is available 24x7 with no additional cost to you. Purchasing Gs RichCopy 360 means : - Your purchase includes 1-year maintenance which means you receive support and upgrades and for free...
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    transfer large size data(14 TB)

    Hi LilyXavier33 Welcome to the community, Yes, it certainly can. We have clients copying more than 40 million files and folders with more than 1PB (1000TB) with no issues. GS RihcCopy Enterprise and Standard are really enterprise-grade. They will take whatever you throw at them. -Alex
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    Long path name message while transfer data

    Good luck and feel free to reach out at any time. -Alex
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    Long path name message while transfer data

    Hi SebastianN95 , Welcome to the community GS RichCopy 360 supports long path names out of the box,You do not have to make any changes for it to work. If a job is running and we detect a long pathname, then we automatically adjust to support it. We have many robocopy customers that came to us...
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    Data transfer program

    SebastianN95 I hope our products help you in any situation :)
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    Data transfer program

    ElizabethJacob - kindly check this link for our products https://www.gurusquad.com/# - this link is for how you can contact with our high-speed response team (within 20 Minutes ) https://www.gurusquad.com/support
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