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    How many licenses do we need

    That is a great question. The short answer is you do not need to license the destination. The best practice is you install it on the source and that is the only license you need. Please let us know if there is anything else you need.
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    Activation for servers that are not internet connected

    Thank you for reaching out. We have quite a number of clients where their servers are isolated from the internet. All they have to do is go to an activation website from a machine that is internet-connected and type in their serial number. This would generate an offline key that they could use...
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    Preserve Folder Timetamp

    Hello Bob, This option works fine. When the job runs, it will set the time stamps on these folders towards the end of the job. Also, when the job reaches 98%, do not open the destination as if you open the destination (windows explorer) then it could prevent us from setting the timestamp...
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    Copy Files with Long Path Name

    Excellent, we are here if you need us. :)
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    Copy Large files over the internet

    Great questions. Indeed, the GS RichCopy 360 Enterprise version can copy files over the internet. You do not need a VPN tunnel. It uses a single port (TCP 8008) by default but you can easily configure it within the application to any other port that is available. You have the option to...
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    Copy Files with Long Path Name

    Thank you for your kind words. We stand by our products. Support is available 24x7 at no additional cost to you. Your purchase includes 1-year maintenance which means you receive support and upgrades for one year. You could renew that for the following year but it is optional. Your license...
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    Copy Files with Long Path Name

    Hello Allen, Thank you for reaching out. Yes, GS RichCopy 360 Standard and Enterprise can copy long path name with no issues. You do not need to do anything special. If we encounter a long path name, then we will switch to the right algorithm and technique to copy those files. Please note...
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    GS RichCopy 360 WebDAV support

    Hello @SeaHawk67, GS RichCopy 360 Enterprise can support WebDAV. If you have a local NAS that supports WebDAV or you are using a cloud provider to copy to or from that supports WebDAV then we can support it. We have included APIs that support all version of WebDAV and we will auto-negotiate with...
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    Bandwidth Throttling

    That is correct. If you want to use less bandwidth, then use fewer threads. As far as network drops, TCP copy (in the enterprise version) The agent would detect there is a timeout and will keep on retrying. The retry intervals would increase as the reattempts continue. It would go for as...
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    Release Notes GS RichCopy 360 Standard and Enterprise

    Year 2019 1.1.69, 2.0.69 - 07-Jan-2019 1. Scheduled Time column is dropped from the main job's screen. 2. Delta copy will always exclude files of less than 15 MB. 3. RTA icon is updated. 4. Issues in copying ACL with long path file is fixed. 2.0.70 - 09-Mar-2019 1. Added auto-detect...
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    Windows Server 2019? Any reason to update?

    We are glad to officially inform you that windows server 2019 is now fully supported and tested. GS RichCopy 360 standard and enterprise now work on Windows Server 2019. Once installed, they would detect the OS system and optimize themselves for it.
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    File replication on multiple servers and domains with NTFS

    Our software is able to retain the NTFS permissions. With that said, if a folder or a file has permissions for domainA\user1 when it copies to destination, it would remain as domainA\user1 and not translate it to the other domain. Not sure if that was what you are asking. We copy to the cloud...
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    Can't access Network Drive or use network share

    Excellent. Glad you are all set. :)
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    Can't access Network Drive or use network share

    If you have configured the job to run as a service and the service account is using an account that does not have access to the destination, then you would see this error. Your options are: 1) Do not configure the job as a service, then this will let the job to assume your logged in user ID...
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    Windows Server 2019? Any reason to update?

    While MS released Windows Server 2019 a month ago. It has been pulled away for 3 weeks so far due to some serious bugs found in the image. Some state the bugs are due to upgrading.
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    Release Notes GS RichCopy 360 Standard and Enterprise

    Year 2018 1.1.62,2.0.63,3.23 (1.1.62) - 11-May-2018 1. Log level changed Minimal, Practical and Verbose. Only Errors in form of summary/report will be logged in log file for Log level Minimal else all intermediate status will be log. 2. If ACL not copied for files/folders then it will be...
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    Release Notes GS RichCopy 360 Standard and Enterprise

    Year 2017 1.1.57,2.0.58 - 14-Feb-2017 1. Application notifies user while minimizing application. So they can easily restore application. 2. If target file is locked by GSRichCopy app while using byte replicator then it tries to unlock file. 3. If application gets error while copy Owner in ACL...
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    Release Notes GS RichCopy 360 Standard and Enterprise

    Year 2016 1.0.52 03-Apr-2016 1. If job is disabled and job is not marked completed in task history. Then we see wrong warning "Making change to job will terminate it." 2. If RTA is not able to copy timestamp for file due to any error then channel connection was being disconnected. 1.0.53...
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    Release Notes GS RichCopy 360 Standard and Enterprise

    Year 2015 1.0.48 05-Jan-2015 1. Some of the blank folders are not deleted in case of MOVE. 2. If the “copy as root is checked” and move was the selected operation, then the root folder will move (unless it has files). If the “copy as root is NOT checked” and move was the selected operation...
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    Release Notes GS RichCopy 360 Standard and Enterprise

    Year 2014 1.0.41 14-Jan-2014 1. If no main command is passed in CLI then it raises some invalid message. 2. JobSerial duplicate was not being checked in CLI. 3. GSTAPI is introduced. 4. GSAPI is converted to interact with service. 5. Bulk Job Creation is open in trial mode. 6. Job Id will be...
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